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Frequently Asked Questions

Check our most frequently asked questions here, if you still need help please start a chat or contact us via the Contact page.

Shipping

We offer free shipping for all order values over 50,- EUR. For Belgium the minimum order value for free shipping is 75,- EUR. If you do not exceed this amount your shipping cost will be calculated at checkout.


We offer fast shipping, dispatch within 1-2 days. Once your order has been shipped you will receive confirmation via email with a tracking code to follow your order.

If your order hasn't been shipped there is a chance that we can change it but it's not a guarantee. Please chat with us right away.

Once the order is shipped the address cannot be changed. If it has been shipped you will need to get in touch with PostNL to change your address and redirect your package.

If your order has not been processed or packed we can change it. Please chat with us or fill out the contact form to proceed. If the order has been shipped we will not be able to change it.

Returns

We have an easy return process. Please follow these 3 steps:

1. Request a return for your order here.  We have to approve your return first. Please note that items must be returned within 14 days of receiving your order. Goods returned must be unused, clean and with the hangtag on and intact.

2. We want to encourage conscious buying so we do not cover return costs. Please re-pack your order using the box we send you and make sure everything is packed well. Send your return within 7 days of your request so we can manage our stock the best we can. Keep your tracking code until your return is with us.

3. Once the return is with us we will check the goods. The return will be further processed and you will receive your refund the same way you've made your payment within 1-3 days.

Please send your return to:
Les Inimitables
Koppelweg 180
3813 SE, Amersfoort

Unfortunately it is not possible to exchange your item. If you wish to change size please return your order to us and place a new order with the correct size.

If you receive an already damaged item, please let us know right away. Send us a chat message or via email to contact@lesinimitables.com. We are happy to help.

Other

Our sizing runs from S to XL. We have a handy size guide tailored to each item on the product pages. Use this to measure your favorite essentials at home, so you can compare them to our fit.

Most pieces can be worn in smaller or bigger sizes depending on how you want them to fit. We designed the items to fit true to size, if you like items to fit your a little bit bigger we recommend to size up!

If you have any questions about sizing just start a chat or contact us here and we can assist you.

Our jewellery is made of a stainless steel base with a 14 carat gold PVD coating. This means the coating will last up to ten times longer than other coating types.


We offer a one-year warranty on discoloration of the coating. A PVD coating also guarantees less damaging to your jewellery item, since it has a scratch-free film.

Our garments are ethically made in Portugal. We only produce limited stock to reduce waste and avoid dead stock. To be able to guarantee the high quality of our pieces, we spend much time developing each garment to perfection. We only choose materials that we consider sustainable and enviromental friendly. These factors together with the fact that we pay our workers the salary they deserve determines our mid-range pricing.

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